Duties & Taxes

When purchasing products from us, please be aware that import duties, taxes, and other charges such as value-added tax (VAT) may apply based on your location. These fees are determined by your local customs agency at the time of shipment processing, and it is your responsibility to check the import policies in your country or area to understand any potential liabilities.

For customers in the European Union, new VAT regulations effective July 1, 2021, require us to provide an Import One-Stop Shop (IOSS) number for orders shipped from non-EU countries. This ensures compliance with the updated e-commerce sales rules across the 27 EU member states, including Austria, France, Germany, and Spain, among others.

Please note that any applicable duties and taxes are not included in the purchase price and must be paid directly to your government or designated courier upon delivery. We are not liable for any delays in shipping or customs clearance, as these factors are beyond our control.