
Q: The product cannot work properly.What should I do?
A: There are two possibilities.1.The blades on the head may not be able to move because they are sandwiched between hair. Please clean all inside and outside the head with a brush.2.The battery is insufficient, or the amount of power has been exhausted.After charging, please try it again.
Q: An unusual sound was heard during use. What should I do?
A: If you discover an unusual sound, turn off the power immediately to see if the head is deformed, damaged, or attached.
Q: Can I use it in the bathroom?
A: It can be used, but IPX6 waterproof specifications are not completely waterproof, so do not apply water directly. Also, do not soak in water or liquid.
Q: Can the blade of the shaver be washed with water? Does it rusteven after washing with water?
A: You can wash it with water. After washing with water, if you wipe offa dry towel or tissue,it will not rust.
Q: The head is easy to drop off.What should I do?
A: The installation of the head does not completely match the maclhine itself.To attach the head correctly, refer to the product manual.